Frequently asked questions

Our portfolio reflects a diverse clientele in terms of size, services, and industry. We’ve worked with billion-dollar corporations, smaller upstart businesses, and medium-sized companies.

Our timelines are determined by the size and scope of each individual project. After a kickoff meeting, these details will be set in stone and communicated to the client clearly. Efficiency is a two-way street, so we expect that our clients will provide us with the necessary assets we need in order to keep our deliverables on track.

Fortress provides custom solutions for each client. This means pricing is determined on a custom basis as well. There are no cookie-cutter, drag-and-drop methods that we use for our clients because we believe in creating an original strategy each time around.

We are proud to offer a broad range of services. These services, ranging from social media to SEO to logo design and many more, can be placed into three core phases or categories. These are branding, web, and marketing.

The Fortress headquarters is located in Chicago, but we have clients across the country. We see our office as the best place for internal and external collaboration to happen, so we have a large percentage of Chicago-based clients. However, we are happy to work with organizations from all over the map.

Fortress is client-success obsessed; relentlessly creative; always adaptable; and we have adopted a family-first mentality with everything we do. Additionally, we are a multicultural, multigenerational agency and this layered diversity is a key strength of ours.

We’ve been able to partner with several organizations that help us strategically advance our mission of changing our clients’ lives by transforming their brands. A few of these are Google, Hubspot, WordPress, and AWS.

Fortress is a digital-focused agency, but we’ve orchestrated award-winning ad campaigns in a variety of mediums, from TV ads, to billboard design, and more.